Shipping policy

Shipping Policy

Thank You for Shopping Small

Thank you for supporting Whimsical Collections & Keepsakes! Every order is carefully packed and prepared with attention to detail. We appreciate your patience and support as a small business.

Order Processing

Orders are typically processed within 1–3 business days after purchase.

Orders are not processed or shipped on weekends or holidays. Once your order has shipped, you will receive a confirmation email with tracking information.

Please note that processing times may be slightly longer during holidays, special events, sales, or periods of high order volume.

Processing times may occasionally be adjusted due to holidays, vendor events, inventory updates, or other business needs. Any temporary changes will be communicated on our website.

Shipping Destinations

At this time, we ship within the United States only.

Shipping Methods & Delivery Times

We ship through trusted carriers to help ensure your order arrives safely.

Delivery times vary based on your location and the shipping option selected at checkout. Estimated delivery dates are provided by the carrier and cannot be guaranteed.

While we do our best to get your order out quickly, Whimsical Collections & Keepsakes is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

From time to time, we may offer free shipping promotions or special shipping discounts. Any active promotions will be clearly displayed on our website.

Order Tracking

Once your order ships, you will receive a tracking number by email.

Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date at hello@whimsicalcollections.shop.

We will gladly work with you and the shipping carrier to investigate the issue and determine the best resolution.

Once a package has been marked as delivered by the carrier, Whimsical Collections & Keepsakes cannot be responsible for lost or stolen packages. We recommend shipping to a secure location whenever possible.