Terms of service

Whimsical Collections & Keepsakes — Terms of Service

Last Updated: May 26, 2026

Welcome to Whimsical Collections & Keepsakes. By accessing or purchasing from our store, you agree to the following terms. Please read them carefully.

1. General

By using this website and placing an order, you confirm that you are of lawful age to enter into a binding agreement, or that you are doing so with the consent and supervision of a parent or legal guardian. We reserve the right to refuse service to anyone at any time.

2. Products

We make every effort to accurately display our products, including colors, sizes, and descriptions. However, we cannot guarantee that your device's display will perfectly reflect the actual product. All sales are subject to product availability.

Some of our products contain small parts and are not suitable for children under 3 years of age. Please review all product descriptions carefully before purchasing.

3. Pricing & Payment

All prices are listed in US dollars. We reserve the right to update pricing at any time without prior notice. Payment is due at the time of purchase. We accept payment methods available at checkout.

4. Orders & Cancellations

Once an order is placed, it begins processing within 2 business days. If you need to cancel or modify your order, please contact us immediately at whimsicalcollections.shop@gmail.com. We cannot guarantee changes or cancellations once an order has been processed.

5. Shipping

Orders are shipped within the United States only. Please refer to our Shipping Policy for full details on processing times, delivery estimates, and lost or damaged packages.

6. Returns & Exchanges

We do not offer refunds. Exchanges are accepted within 30 days of receipt under the conditions outlined in our Return & Exchange Policy.

7. Limitation of Liability

Whimsical Collections & Keepsakes is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the order in question.

8. Governing Law

These Terms of Service are governed by the laws of the State of North Carolina. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of North Carolina.

9. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our store after changes are posted constitutes acceptance of the revised terms.

10. Contact

For questions about these terms, please contact us at hello@whimsicalcollections.shop.